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December 01, 2008

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Collaborative software environments like Textflow, Zimbra and Zoho can create oceans of records on business interactions and negotiations. Those records can be fodder for e-discovery in a lawsuit. An issue businesses will face is whether to preserve those records under their record retention policies. --Ben http://hack-igations.blogspot.com/2008/02/collaboration-e-discovery-and-record.html

This is all about removing barriers to entry. Each click, each registration form, each scroll down the page is a barrier that makes it more likely for a user to bounce off the page.

These guys get it right: one click and I'm watching the video. Simple, calm delivery means I'm more likely to keep watching. 2 more clicks and I'm using their product. Nice!

I've been working on a video demo for our social media monitoring solution. The application is very powerful so showing it in action is an imperative- you can see the lightbulbs going off when we do online demos. The challenge is compressing that message into less than the 2 minutes where people won't watch a video. This one does it very well but it is enabled by what looks like a really great UI design. Complicated in the background, simple in use. Cool.

That's a really good intro video to the point where you want to use the product, which is saying something.

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