The Power of Restraint
I'm here in Kitchner in a speakers room waiting to do a talk with (among other notables) Chris Anderson of The Long Tail/Wired fame. In walks a guy from one of the big banks.
Chris, being a polite and friendly guy, says hello and asks a simple question: "So, what are you going to be speaking about." Friendly banker guy says "I'm the innovation guy and I'm going to talk about how we innovate at the bank."
Chris, in an amazing display of restraint simply says, "Gee, cool. I've got two companies running and I use PayPal to do payroll and basically run the place. Tell me more." He then proceeds to be great in listening not wanting to pick on a 30 something MBA banker type.
But there is still, shall we say, a bit of adjustment going on at the bank.
When the conference organizers passed out the release forms for being recorded, our banker friend turned a shade of green that wasn't money. He couldn't sign it without checking back with home office since he hadn't been media trained, etc, etc. Promised to get back the organizers.
We both agreed, tho, that a bank giving a 30 something some power and influence to change things up, was a great sign. He did a great job at the conference.








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