I’ve been looking at a number of new apps and goodies for my BlackBerry. Here’s a disturbing trend: Developers hacking menus without a) asking me or b) asking me. I’ve maintained that RIM’s OS is open and way more open than others. One of the trade offs with ‘open’ can be developers running all over the basic OS making little changes which can, over time, make a mess of my user experience.
Consider the TeleNav application or the ForwardWithEdit application. In both cases, these applications add menu items. FWE puts themselves at the top of the email reply menu (the full menu). They didn’t ask and didn’t actually tell me where it was, I had to go hunting.
You can read the berryreview.com review here. There is a good screen shot of the menu modification and explanation. I would have like them to ding the company on not asking or alerting the user to the menu modification.
On Windows Mobile, Android, and likely the Palm-Pre, you have/will see this issue come up over and over.
Now would be a good time for the OS vendors to lay down some standards as well as leading edge (bleeding edge in some cases) users (aka you) start complaining and demanding this get done right.
I’m not suggesting menu options/modifications be stopped, just we get into an explain/ask habit.