Alaska Airlines

Sometimes you just have to wonder about trained professionals. I’m currently ready to head to LA on the early morning flight from Seattle.

I’m not on the flight going to some nice place in Mexico which is a good thing because those people are not getting their bags for the start of their vacation.  How do I know?

Here’s the conversation I (and about 20 other people) heard while waiting for the morning Joe at Starbucks.  From two Alaska Airlines pilot, also looking for a hit.

P1: “None of those people know their bags are not arriving with them.”

P2: [Laughs] Yeah, life’s a bitch. Not my problemo but, thanks for flying Alaska kids.

P1/P2: [Laughter]

Not cool.

Comments

[Alex Ravenel]

Definitely not cool. The utterly horrible customer service that airlines manage to get away with never ceases to astound me. And even worse, the pilots laughing about it, in front of others, no less? Don't think I'll ever be flying Alaska Airlines...

[Gary - RV'r Wanna Be]

And what's the likelihood of someone at Alaska Airlines picking up on this? My guess, slightly more and a 0 percent chance...