really detailed error messages

I’m sure you’ve seen silly notices from things like Gmail or Hotmail simply saying some people are experiencing some problems, etc, etc, but life is good for most people. Tends to annoy customers, especially those who are impacted and this type of nonsense. Then you get CNET like headlines about systems being down and the company denying the problems, which leads to images of arrogance, corporate-speak, etc.

You have to admire the “important notice” on Air Canada’s web site concerning bookings made today for the level of detail.

—————————————————-

Important information about flight bookings made today (May 25, 2006) on aircanada.com. Thursday, May 25th, 2006 We are experiencing some technical difficulties with booking references starting with the letter P. Those bookings at this moment are unretrievable. The situation will be resolved this evening. —————————————————— I think there are a few fox-pro developers that will be working late tonight.  Okay, I’m just kidding… about Fox-Pro.

 

 

Comments

[DL]

Duh! It's called "scalability!". Clearly there is one server for each letter of the alphabet and the "P" server was down!