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August 21, 2006


You didn't contact me!

At one time or another everyone wasn't a "popular" blogger. I think your methodology missed what blogs are truly about, being one click away from finding new interesting people with the insight, passion and background that can become the next group of leaders that perform customer listening as a way of life and future innovation. These are the people that need to be moved into the senior roles after the people that "don't get it" are removed. It's time to look at new blood.

I had a problem finding the book Creating Customer Evangelists at bookstore that was not too organized. I e-mailed Jackie Huba and asked her if she would take a photo of the book's spine and e-mail it to me, and she did in a matter of hours!

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