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August 26, 2006

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You get what you pay for. If you want reliable service, stick with Vonage or Sun Rocket and pay for it.

It's no secret I dislike Skype, but when I was playing with it for the sake of my users, I found it to be very unprofessional. I mean SkypeOut doesn't even give a valid caller id number! Even though I had a SkypeIn number too. And the fan boys have a million and one excuses for why this is acceptable, but I have plenty of experience with the telecom business and that will just never fly. Rant terminated. :)

I use the Skype for when I want to chat with my peeps across the globe in areas that my Vonage is not free to call. I think that Vonage can make me a happier customer by lowering their rates for Soft Phone. 10 bucks plus a differnet number? I don't think so.

I am in Josh's corner on this and have had plenty of "come in rubber duck" style conversations on Skype.
The quality just isn’t there and definitely isn’t there for business conversations.
Skypeout quality is no improvement whatsoever and in my opinion most of the Skype traffic is run over tier 3-4 which as fixed line service provider I would never get away with from my customers.
Now you have Skype/EBay with a call me service and another firestorm announcing this amazing product.
I have been an advocate of this type of product for 6 years and couldn’t give it away but I am looking forward to all the non believers calling me now.

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