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September 24, 2007

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I disagree with your assessment. At a technical level, the technical team should know what's going on, and should be able to explain it correctly.

One day, a team will tell you: 'Our passwords are safe'. When the shit hits the fan when the passwords are stolen, you'll find out that 'safe' is a plain text file accessible only by Root, and hardly anyone has the root password.

You have to know the technical bits, *and* the positioning of what you have, *and* know the difference between the two.

Tom,
Thanks for stopping by. I don't disagree with anything you've said; it is a matter of extreme. I think in your password case, I would be taking it to the 'prove it' stage and *I* had better be able to sniff test the answers or my checkbook is going to get used up/wasted pretty quick.

The larger point was actually knowing where to prioritize. "No programming required" used to be a sure sign of uh oh when those words were spoken.

My assesment *in this case* was it didn't matter after doing some additional work. Knowing when to press harder is really the key.

Again, thanks for stopping by.

I sometimes get caught in this trap, not as a VC but as a developer doing my own sales. The customer wants X, but imho X isn't - technically - the right way to do it and they need to be told this. They disagree or don't understand, and occasionally we end up going around in circles.

The ones that disagree are in your category, and in all honesty - in my experience - they're usually wrong. (When they're right I have to eat humble pie, but that's never a bad thing anyway.) It's the ones that don't - and will never - understand that are the real problem though; or rather the ones that don't understand but insist they're right anyway.

The worst category by far is the one that sits you on a roundabout and goes over it again and again and again. I just back down these days and either walk away from the contract, or implement it according to their spec and desperately try to resist the temptation of saying "I told you so" when it all goes pear-shaped.

The trick in these cases is making sure you get paid up-front. :)

adam

Close is only good enough for 'horse shoe' and 'hand grenades'. If every company advertised its product for what the user perceives it to be rather than for what it is, where would that leave the frustrated consumer who can never get a straight answer about what they are getting into – and how would you reconcile this with laws about accuracy in advertising and product labeling!

On the other hand, if it looks like no download and acts like in FB, and the geeks don't get technical about it - then so be it and may the buyer beware!

The beauty of BabyTel's java app is very simple ... once you terminate your Facebook connection, the java app can reside on your desktop to become your defacto telephone. Once you shut down your desktop for the day, your Facebook callers with have a call-follow-you capability to ring your wireless phone or home phone.

Can BabyTel differentiate itself from the other "free" telephone service companies like Jajah & Skype.

Marketing is the key differentiator here; not, the underlying technology. Only time will tell.

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