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August 12, 2008



This reminds of the underlying technology (at one point) used in Alec Saunders iotum application. Using "presence" to pull conferences together, the integration between Tungle and Calliflower [ ] and Exchange would be great.

Scheduling across the corporate boundary is still a huge difficulty. Tungle is ok, but the requirement to install software to use is less than desireable. There have to be better ways to do this.

I think the company I work for has only 15 or so lines out for over 40 employees...I can imagine what would have if our CEO tied up 10 or so of them.

Or are you suggesting setting up a call center that takes a bunch of numbers and dial them? I think you would need to have this since most companies have limited dial out lines. This involves some serious logistics to handle multiple numbers, extensions, live voice operators etc.

Send a meeting request to all people for the conference

Open Skype - conference in up to 10 people.

Total cost: $0

Keep the conference call down to less than 5 people. More than that is total confusion anyway and the meeting will run over.

Hi Peter,
The point of the note was really getting the technology to do way way more than it does today. Way more. Skype is still keystrokes.

Thanks for stopping by


In the time it takes you and I to connect to that conference call,

Our kids (OK - I don't know if you have kids!) have already reached level 5 of whichever game they are playing On Microsoft X-Box live, with a shared visual environment to boot. Can we say “collaboration”?


Thinking about your mention earlier of the folks, it seems there is an easier "social" aspect of it (similar to Tungle mentioned above).

A simple availability/presence tag with preferred method of contact, that you flip on and as soon as everybody is "on" then it calls. You could even have simple 5-minute alarms ("We'll call in 5 minutes") via secondary systems (SMS, email, voice).

As someone who rarely uses phones, I can't appreciate the problem but I'm surprised in this land of easy VoIP access (asterisk is cake, SIP providers are a dime a dozen) I'm amazed this is still an issue.

But then again, I find myself amazed more often than not.

@Peter Cranstone:

I've tried to use Skype for conference calls. Can't rely on the quality. Maybe if it's just an internal discussion, ok. But for anything sensitive, you just can't rely on "best-efforts" voip.

Last thing you want to do, when you finally got key people from your customers/investors together on a call, is spend the first few minutes going "can you hear me?" and fiddling with headsets, etc.

I have apparently done a piss-poor job of marketing or service.

The service you have described already exists, it's called Lypp:

We have 350+ business customers in Canada that feel the same way you do. They seem to be quite happy with the service considering we have had zero churn, not one cancellation since we opened the doors in February.

If you want an account simply download the Outlook add-in here:

or, sign-up on the web:

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