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October 12, 2009


Hi Rick, I really appreciate you taking the time to highlight our efforts. We like to compete on usability and customer service, for the simple fact that we think life's too short for bad software and because we genuinely care for our customers' success. It's the least we can do! :)

Balsamiq's definitely a nice product, although I come and go between that, paper/whiteboards, and something like Photoshop + Tablet. Good to hear you're happy with the service as well.

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